Shipping policy

Revive Outdoors Shipping Policy

Effective Date: March 16, 2026

Order Processing Time

All orders are processed and shipped same day when orders are placed before 2PM! 

Orders placed after business hours, on weekends, or on holidays will begin processing the next business day.

You will receive a confirmation email once your order has been placed and a second email with tracking information once your order has shipped.

For preorder items, we will fulfill and ship your order to you within 24 hours of us receiving the inventory! We want them as much as you do!

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–5 business days

  • Expedited Shipping: 2–3 business days

  • Local Delivery / Pickup: Available upon request

Delivery times are estimates and may vary due to carrier delays or seasonal demand.

Free Shipping

We may offer free shipping promotions from time to time.
Any active promotions will be clearly stated on the website.

In-Store Pickup

Customers may choose to pick up their order at our store:

📍 6370 S Chalkville Road
Trussville, AL 35173

You will be notified when your order is ready for pickup.

Shipping Locations

We currently ship within the United States.

If you are located outside the U.S., please contact us before placing your order.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.

Please allow up to 24 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

Revive Outdoors is not responsible for:

  • Lost or stolen packages after delivery confirmation

  • Delays caused by shipping carriers

If your package is delayed or missing, please contact the carrier first using your tracking number. We use the carrier’s shipping insurance for your orders and can help provide information for your claims if anything is lost or stolen. 

If you need assistance, contact us and we will help where possible.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

  • We are not responsible for delivery issues

  • Additional shipping fees may apply for reshipment

  • If we see anything that doesn’t seem correct before we ship it to you we will call or email to confirm your shipping details. 

Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide photos of the item and packaging

We will review the issue and work with you to resolve it. 

Questions

If you have any questions about shipping, contact us:

Revive Outdoors
📍 6370 S Chalkville Road, Trussville, AL 35173
📞 205.908.8716
📧 Info@ReviveOutdoors.org